Terms of Service

Store terms

Terms of Service

These Terms of Service apply when you browse ReptiBlep, place an order, or contact us for customer support.

Products

ReptiBlep sells decorative habitat accessories for selected small-pet enclosure setups. We do not sell live animals, live plants, medical products, supplements, heating equipment, lighting, liquids, powders, or behavior-care products.

Product fit

Product pages include dimensions, fit notes, and material direction where available. Customers should inspect size, entrances, edges, finish, stability, and enclosure suitability before use.

Orders and payment

Prices, availability, discounts, shipping service, and policies may be updated as the store evolves. Orders are accepted after checkout is completed and payment is authorized.

Shipping, cancellation, and returns

Shipping and return details are provided on the Shipping & Returns page. Cancellation requests must be sent as soon as possible and can only be handled before an order enters processing, packing, or shipment.

Support

For customer service, email service@reptiblep.com with your order number, product name, shipping country, and photos when relevant.

Business Information

Company: BLUE GLAZED TRADING LIMITED

Registered address: RM D07, 8/F, KAI TAK FTY BUILDING, NO. 99 KING FUK STREET, SANPOKONG, KOWLOON HONG KONG

Customer support: service@reptiblep.com

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