REPTIBLEP
Micro habitat decor for geckos, small lizards, skinks, jumping spiders, and compact small-pet enclosures.
Decor only. No live animals, medical products, supplements, lamps, heaters, liquids, or powders.
Contact & FAQ
Contact & FAQ
Last updated: June 23, 2026
For order help, product questions, shipping questions, returns, or EU withdrawal requests, contact ReptiBlep customer support at service@reptiblep.com.
Customer support
Email: service@reptiblep.com
Response time: usually 1-2 business days, excluding weekends and holidays.
What to include
Please include your order number, the product name, your shipping country, and photos if the issue involves damage, wrong item, finish, or fit.
Order cancellation
Email us as soon as possible with your order number and the subject line "Cancel Order." We can only cancel an order before it has been processed, packed, or shipped.
Returns and damaged items
For return and refund rules, see Shipping & Returns. For damage or wrong item claims, contact us within 7 days of delivery with clear photos of the product, packaging, and shipping label.
EU withdrawal requests
EU customers may use the EU Withdrawal page to submit a statutory withdrawal request for eligible distance contracts.
FAQ
- Do you sell live animals or plants? No.
- Are these health or safety products? No. They are decorative habitat accessories.
- Will one item fit every reptile? No. Please compare dimensions, entrance size, surface, and enclosure layout before buying.
- Can I email card details? No. Payment information should only be entered through the secure checkout.
Business information
Store: ReptiBlep
Legal business name: BLUE GLAZED TRADING LIMITED
Registered address: RM D07, 8/F, KAI TAK FTY BUILDING, NO. 99 KING FUK STREET, SANPOKONG, KOWLOON HONG KONG
Customer support: service@reptiblep.com